this game has many ups and downs. if you haven't experienced any downs, you haven't been in the game long enough. people should not act like rookies, and refunds in this business. funny, sounds like Target
plan ahead, plan ahead .plan ahead. never try and get your stuff when you need it b/c your show is this date and that date. recipe for disaster. plan ahead so you never have any problems with delivery hangups.
oh and btw, business taken somewhere else might one day lead to you spending money, you then being patient, you then becoming impatient, and then you never receiving any communication, product or money from the new supplier. when that happens, you'll see this is not as bad as you think, just a delay.
-c