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-   -   1st order questions... (https://www.hypermuscles.com/f65/1st-order-questions-410/)

snicksmith 01-06-2010 07:01 PM

1st order questions...
 
hey GBNStore rep... can you help me out with an update on order #1094654, the shipping is still showing as 'pending'.

thanks bro

snicksmith 01-07-2010 07:20 PM

Quick update, gbn replied back quickly (via web ticket within 12hrs) and assured shipping would be on 11th due to holiday changes.

Robbie 01-07-2010 07:40 PM

Good to hear bro !

Ninja 01-08-2010 08:14 AM

Quote:

Originally Posted by snicksmith (Post 1226)
Quick update, gbn replied back quickly (via web ticket within 12hrs) and assured shipping would be on 11th due to holiday changes.

yup, that's what they told me for my HCG. keep posting bro, i'll like to compare notes

Huge Tom 01-08-2010 08:38 AM

Hey bro,

The answer to this delay is simple, we opened a new warehouse in a country where postal service will not work until 11 Jan (we also did not know about this) so we would kindly ask you to wait a few days more.
Your order is packed and ready to go.

Train Hard!

snicksmith 01-08-2010 02:55 PM

Quote:

Originally Posted by Huge Tom (Post 1234)
Hey bro,

The answer to this delay is simple, we opened a new warehouse in a country where postal service will not work until 11 Jan (we also did not know about this) so we would kindly ask you to wait a few days more.
Your order is packed and ready to go.

Train Hard!

Thanks bro,

GBN has been very responsive to my questions, this helped with my decision to add 2 items to my order. The GBNstore admin made the adjustments to my original order as I requested, all I had to do was make additional payment via AlertPay (no additional shipping charge ;)).

I have to hand it to the GBNstore bros for the excellent customer service :D.

-Nick

Huge Tom 01-09-2010 11:23 AM

Quote:

I have to hand it to the GBNstore bros for the excellent customer service
When your day starts with reading these words you feel very good :D Thank you bro.

snicksmith 01-12-2010 04:46 PM

Good news... order has semi-shipped :)

snicksmith 01-12-2010 09:27 PM

Great news bros... order has fully shipped :D

Ninja 01-13-2010 07:48 AM

Quote:

Originally Posted by snicksmith (Post 1257)
Great news bros... order has fully shipped :D

^^sweet! within a few hours from each other. i'm checking my orders now.


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